Questions Nepali businesses ask us
Straight answers about legality, what your signers actually have to do, how your documents are stored, and what happens to them afterwards.
Is a document signed with ghumSign legally binding in Nepal?
Yes, for most agreements. Nepal's Electronic Transaction Act, 2063 gives an electronic signature the same legal standing as a handwritten one. ghumSign signatures are backed by a certificate from a government-licensed certifying authority and are recorded with a full audit trail, which is what a signature needs in order to be relied on later.
What does "government-compliant" actually mean here?
It means the digital certificate used to sign your document is issued by a certifying authority licensed in Nepal, not a self-signed key generated by us. Plans state the certification tier they include, and the tier is shown on every plan card in the pricing section.
Can my signers sign from a mobile phone?
Yes. Signers open a secure link in whatever browser they already have, on a phone, tablet or laptop, then draw, type or upload their signature there. Nothing needs to be installed, and no app download is required.
Do my signers need their own certificate or a paid account?
No. Only your organization subscribes. Your signers are invited by email, verify themselves, and sign for free. Your own organization certificate is managed inside ghumSign, and plans include an exportable .p12 certificate if you need to hold a copy yourself.
Which documents still need a wet-ink signature?
Some categories, for example certain land transactions, wills and specific government filings, may still require a physical signature or notarisation under Nepali law. ghumSign does not change that. If you are not sure whether a particular document qualifies for electronic signing, check with your legal counsel first.
Where are my documents stored, and who can see them?
Documents are stored on AWS infrastructure, encrypted in transit and at rest, and are visible only to your own organization members and the people you send a document to. Your organization keeps its own database. You can download any signed PDF at any time; for retention or deletion requests, contact admin@ghumnepalinnovation.com.
Can I export the audit trail for a signed document?
Yes. Every send, view, reminder and signature is timestamped, and the audit history exports alongside the signed document, so you can hand a counterparty or an auditor the complete record of how the document was signed.
How long is the free trial, and do I need a credit card?
No credit card is required to start. Each published plan includes a free trial and the exact length is shown on that plan card in the pricing section. Your account is live as soon as you finish registering your organization — there is no approval step to wait for.
Not answered here?
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Support
admin@ghumnepalinnovation.comYour account, a document you have already sent, or something that is not behaving the way this page says it should.
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sales@ghumcloud.comPlan limits, Enterprise terms, a dedicated database, or white labelling on your own domain.
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